Do I need my own DHL Express contract?

Yes. OrderKrab creates labels through your own carrier contracts. You enter the API credentials from your DHL Express contract. If you don't have a contract yet, request one from DHL Express first.

How is DHL Express priced at checkout?

Live. OrderKrab calls DHL Express's own rate-quote API at checkout and shows the rates it returns for the destination and parcel - there's no price table for you to maintain.

Does DHL Express support cash on delivery through OrderKrab?

No - DHL Express shipments can't use cash on delivery. If you need COD, also offer a carrier that supports it. Baltic carriers like Omniva or LP Express handle COD through the same OrderKrab account.

Does this work with WordPress?

Yes. WooCommerce is the e-commerce plugin for WordPress, so the DHL Express integration runs on any WordPress site with WooCommerce installed. You install and manage the OrderKrab plugin in the same WordPress admin you already use.

DHL Express + WooCommerce (WordPress) integration

Connect your DHL Express contract and your WooCommerce store to OrderKrab once. DHL Express delivery then appears at your checkout, with live rates for 216 countries and territories. Labels, scheduled pickups, tracking and returns are handled from OrderKrab.

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At your WooCommerce checkout

Enable DHL Express delivery per destination country - the integration ships to 216 countries and territories. Rates are quoted live: OrderKrab calls DHL Express's own rate API at checkout and shows what it returns. Set the carrier's display priority among your other checkout options.

Time-definite express, almost anywhere

DHL Express serves 220+ countries and territories through three global air hubs - Leipzig, Cincinnati and Hong Kong (2025). For cross-border parcels, the carrier generates its own customs paperwork. OrderKrab supplies the line-item data behind it: HS codes, values and origin country from your order.

Labels and courier pickups on your contract

Orders sync from WooCommerce, and labels print through your own DHL Express contract. When parcels are ready, schedule a DHL Express courier pickup for a chosen day and time straight from OrderKrab. Every fulfillment lands back on WooCommerce, which emails your customer the tracking code.

Returns built in

Set DHL Express as the return carrier for a country, and every approved return gets a label and is recorded on the WooCommerce order. The plugin's own WooCommerce email sends the label to your customer (plugin 1.4.0 or newer).