Pickup in store

Sell online. Hand over at the counter.

Customers pick a store at checkout and collect their order in person. OrderKrab routes the order to the right location, shows it only to that store's team, and prints a custom pickup label so handover takes seconds.

  • Multi-store routing
  • Per-location staff
  • Custom pickup labels
  • No shipping label needed
Routing in plain sight

The order finds the store. The store team finds the order.

When the customer picks a store at checkout, OrderKrab tags the order as a pickup and drops it into that store's queue. Staff at other locations don't see it, don't worry about it, and don't accidentally pack it for shipping.

When the customer walks in, the on-shift team sees the order, prints the pickup label, and hands it over. No phone call, no "let me check the back room."

  • Per-store inboxes
  • Staff scoped to locations
  • Custom pickup label per order
  • No shipping carrier needed
Pickup queue · Store A
  • #2148

    Pickup

    1× Linen tote · 2× Ceramic mug

    Ready for pickup
  • #2147

    Pickup

    1× Wool blanket

    Picking
  • #2143

    Pickup

    3× Espresso bag

    Handed over

Three capabilities

Three pieces that make pickup actually work.

Multi-store routing, scoped staff, and a label that's purpose-built for handover - together they turn pickup from a tab in your admin into a workflow your store team owns.

  • Multiple store handling

    Configure as many physical pickup locations as you need. Each store keeps its own settings; orders destined for that location flow only to that store's team.

    One inbox per store
  • Per-location staff

    Assign storefront users to specific locations. They only see and manage orders for their store - no clutter from sister branches, no accidental pickups by the wrong team.

    Scoped permissions
  • Custom pickup labels

    Pickup orders print with a tailored label so the staff can identify and hand them to the right customer at the counter - no rummaging, no misdelivery.

    Print at handover
See how OrderKrab can speed up your operations. Book a short demo or explore pricing.

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See how OrderKrab can speed up your operations. Book a short demo or explore pricing.

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