Return labels your packer can't forget to include.
OrderKrab attaches the return label to the order as a line item - so it shows up in the pick list and goes into the parcel. Or generate one on demand and email it when a customer asks. Always on the right carrier.
- Auto-attached at pack time
- On-demand, by email
- Per-carrier return service
- Linked to the original order
Three ways in
Three ways a return label gets created.
Auto-attached during pack, generated on a customer's request, and always issued on the carrier that handled the outbound order.
- At pack time
Slipped in the parcel automatically
Configure return-label-on-pack and OrderKrab adds the label to the order as a line item. Your packer sees it in the pick list, prints it, and slips it inside before sealing - no checklist, no missed slips.
- On customer request
Generate and email after the fact
When a customer requests a return, click once on the order to generate a return label. Send it by email straight from OrderKrab - no third-party portal, no manual carrier login.
- Per-carrier
Always the right return service
OrderKrab generates the return label on the same carrier the original parcel shipped with. DHL out, DHL back. Royal Mail out, Royal Mail back. The customer drops the parcel at the network they already know.
The label is in the pick list. So it's in the parcel.
When the return-label-on-pack option is on, OrderKrab adds the return label to the order as a line item. Your packer scans it, prints it, and slips it inside the parcel just like every other item.
No extra checklist. No "did we remember to add a return slip?" The packing flow itself enforces it.
- Scannable line item, like any product
- Prints the return label inline
- Pack flow won't complete without it
- Configurable per shop or carrier
- 1×
Linen tote bag · Sand
SKU-1042 · A-12-3
- 2×
Ceramic mug · Speckle
SKU-2018 · B-04-1
- 1×
Return label · DHL Express
Return labelPrint + slip in parcel before sealing
Scan all items · 2 of 3 done
66%Per-carrier returns
Same network out, same network back.
OrderKrab generates the return label on the carrier that handled the outbound parcel. The customer drops the return at the network they recognise - no rerouting, no portal hopping.
DHL Express
Outbound: courierReturn: DHL drop-off · printable A6 labelRoyal Mail
Outbound: tracked 24/48Return: Royal Mail Tracked ReturnsInPost
Outbound: lockerReturn: InPost locker · QR codeDPD
Outbound: courierReturn: DPD pickup · printable label
Available carriers depend on the contracts you've added in Shipping & labels.
Generating a return label, end-to-end.
Two minutes. Watch how the same return-label flow works whether the trigger is the pack screen or a customer email. Same carrier, same outcome, no extra tools.