Information Center

How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

Getting Started

6 guides

Create your account, connect your store, and learn your way around the app.

Organization & Team

6 guides

Manage your storefronts, staff members, roles, and organization details.

Plans & Billing

7 guides

Subscriptions, payment methods, invoices, free fulfillments, and referrals.

Orders

18 guides

Find, filter, edit, and manage every order that flows through OrderKrab.

Fulfillment & Packing

7 guides

Pick and Pack, manual packing, Pick Slips, the Pick List, made-to-order production, and the Dashboard.

Mobile App

10 guides

Pick, pack, and manage orders from your warehouse floor with the OrderKrab app for iOS and Android.

Shipping & Carriers

11 guides

Connect carriers, set checkout pricing, automate rules, and handle manifests, pickups, and custom shipments.

Returns

3 guides

Review return requests, approve or reject them, and automate the returns portal.

Printing & PrintKrab

3 guides

Install the PrintKrab desktop app, connect a label printer, and troubleshoot printing.

Settings

8 guides

Tune fulfillment behavior, label content, checkout options, store products, and your language.

Analytics

2 guides

Fulfillment metrics, charts, team rankings, and report exports.

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.