How to create a custom shipment (without an order)
Need a label for something that isn't a store order - a supplier return, a warehouse transfer, a one-off parcel? The Shipments tab generates standalone labels with any of your connected carriers.
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Click Create Shipment.
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In the left column, search and select the destination Country, then pick a Shipping Option (carrier) and Shipping Method. For locker methods, search and select the specific Locker.
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Fill in the right column: Receiver Details (name, phone, email), Address (address lines, city, zip), and Shipment Content & Customs (content description, total price + currency, total weight in grams, export reason, and an optional note printed on the label).
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Click Create Shipment.
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The shipment appears in the table - click Download Label to save the PDF or Print Label to send it to your label printer.
Good to know
- The right column unlocks only after country, option, and method (and locker, if applicable) are chosen.
- Track the parcel via the Tracking Code link in the shipments table.
- Custom shipments used to have their own page behind a New Shipment button; old links to it now open this tab.