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How to do everything in OrderKrab

90 step-by-step tutorials covering every button and workflow - from your first order to advanced shipping automation.

How to create shipping rules (auto-assign carriers)

Shipping rules map the shipping text a customer chose in your store to a specific OrderKrab carrier and method - so incoming orders get the right delivery method automatically. A second rule type adds a locker-search block to the Shopify Thank You page. Rules are per country and live in each country's panel on the Delivery map.

  1. 1

    Go to Shipping → Delivery and click the destination country on the map, or find it with Find a country.

  2. 2

    In the country's panel, scroll to Shipping rules - the badge shows how many rules the country has - and click Add rule.

  3. 3

    Pick the Rule type: Auto-Assign Carrier Rule (match incoming shipping text to a carrier and method) or Thank You Page Rule (show a locker search on the Shopify Thank You page for a chosen method).

  4. 4

    For an Auto-Assign rule: enter the Incoming shipping text exactly as your store sends it, then choose the Shipping provider and Shipping method it should map to.

  5. 5

    Click Save. The rule appears in the panel as one line - WHEN the shipping text, THEN the carrier and service - with its type underneath.

Good to know

  • The carrier list only offers carriers with a method switched on. If the window says None of your connected carriers delivers to this country, switch a method on in the same panel first.
  • To delete a rule, click its trash icon and confirm with Delete rule - orders with that shipping text are no longer assigned automatically.
  • The Checkout tab's Carrier service column shows which rule each of your store's rates matches, so you can spot rates no rule covers (Not mapped).
  • Rules used to have their own Shipping Rules tab; they are now part of each country's panel, and the old address opens the Delivery map.

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