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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to edit order items, variants, and weights

You can adjust an item's variant text, line price, and unit weight, or archive items that shouldn't be packed.

  1. 1

    Open the order and find the item in the Order items card.

  2. 2

    To change the variant text, click the variant badge, edit the text (max 30 characters), and click Save.

  3. 3

    To change price or weight, click the Edit item pencil, adjust Total line item price and Unit weight (grams), and click Save.

  4. 4

    To exclude an item from packing, click the Archive item toggle; click again to unarchive.

Good to know

  • Item weight matters when your carriers use weight-band pricing.

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.