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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to find and filter orders

The Orders page gives you a searchable, filterable list of every order. Your chosen view, filters, and page size are remembered between visits.

  1. 1

    In the sidebar, click Orders.

  2. 2

    Search: type in the search field — Search by order number, customer, email, or tracking code. Results appear as you type; click the × to clear.

  3. 3

    Choose a view or status: click the status selector on the left. Views: All, Open (non-archived), Unfulfilled, and Archived. Or pick a single status from the Statuses section (e.g. Pending Fulfillment, Needs Attention, Fulfilled) — each shows a live count.

  4. 4

    Filter: click Filters, pick a filter type (Store, Carriers, or Locations), then choose values. Applied filters show as removable pills; Clear all resets everything.

  5. 5

    Sort: click Sort and choose Order number: low to high / high to low or Date: oldest first / newest first.

  6. 6

    Adjust the page: use Show 10 / 20 / 30 / 50 orders per page and the Previous/Next controls in the footer.

  7. 7

    Click any order row to open its detail page. The external-link icon (or Ctrl/Cmd-click) opens it in a new tab.

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.