Information Center

How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

Free fulfillments and what happens when they run out

Every new organization gets free fulfillments (the first 100 are free). They're consumed before any billable fulfillments — even after you subscribe. If they run out and you have no active subscription, the organization is locked until you choose a plan.

  1. 1

    Check your remaining free fulfillments in Organization → Plan and billing — the Free fulfillments counter.

  2. 2

    If your organization gets locked, the app takes you to the Choose OrderKrab plan to continue screen. Only that screen and the Invoices page remain reachable.

  3. 3

    On the locked screen, pick PRO or LABELS, click Continue to payment, enter your card, and click Subscribe to unlock fulfillment again.

  4. 4

    If your billing details are incomplete, click Edit details first and fill in the billing information.

Good to know

  • You can also earn extra free fulfillment credits through the Referral Program.

Learn more about this in OrderKrab

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.