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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to install PrintKrab and connect a label printer

PrintKrab is OrderKrab's free desktop companion app — it bridges your browser and your physical label printer so labels print instantly during packing. ZPL label printers are recommended.

  1. 1

    Download PrintKrab: in the sidebar, click the info icon next to the PrintKrab status and press Download PrintKrab — or go to Settings → Printer → Resources → Download PrintKrab.

  2. 2

    Install and run PrintKrab on the computer your label printer is connected to.

  3. 3

    Connect and power on your label printer (install its driver if the OS asks — driver links are in the Resources card).

  4. 4

    Back in OrderKrab, check the sidebar: PrintKrab should show Active and Label Printer should show Ready.

  5. 5

    Go to Settings → Printer and click your printer in the Printer selection list to make it the Preferred printer.

  6. 6

    Click the printer's gear icon and press Test print to verify everything works.

Good to know

  • Pick and Pack and all in-app printing require PrintKrab online and a printer connected.
  • The Printer tab is a PRO feature and is available on desktop only.

Learn more about this in OrderKrab

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support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.