How to create your OrderKrab account and organization
New OrderKrab users go through a short guided onboarding that creates the organization, sets sender and billing details, and connects a store and carriers. Everything you set here can be changed later, so don't worry about getting it perfect the first time.
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Go to the OrderKrab app and click Sign Up to create an account (or Login if you already have one).
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The Getting started flow opens automatically when you have no organization yet. You can also start it later with Set up new organization on the organization picker.
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Step 1 — Let's talk business: choose whether you're registering as a Company or an Individual (individual activity), select roughly how many parcels you ship each month, and pick the OrderKrab solution that interests you — PRO (Pick & Pack workflow, Mobile Pick Lists, Krab AI) or LABELS (multi-carrier labels, order management, checkout delivery methods). Your first 100 fulfillments are free on either plan. Tick the checkbox to accept the Privacy Policy and Terms, then click Next.
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Step 2 — Sender information: enter the sender details printed on your shipping labels — Sender name (legal company name, or your full name for individuals), Address, Country, City, Postal code, Phone, and Email. Click Next.
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Step 3 — Billing information: enter the details used on your invoices — Name on invoice, Company registration number (or Personal code for individuals), optional VAT number, Registered address, Country, City, and Postal code. If someone referred you, enter their Referral code here. Click Next — this is the point where your organization is actually created.
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Step 4 — Connect store: click Connect on Shopify or WooCommerce to link your store (see the dedicated store-connection guides). You can also click Skip for now >> and connect later from the Organization page.
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Step 5 — Connect carriers: connect your existing carrier contracts so OrderKrab can generate labels. You can also Skip for now >> and do it later on the Shipping page.
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Click Finish onboarding. Your new organization becomes active and you land on the Dashboard.
Good to know
- You can jump back to any previous onboarding step using the step tracker at the top of the page.
- The onboarding tip says it best: "This is only the initial setup. You will be able to update all settings anytime later."